Your property will be photographed throughout and include a well written description to suitably describe all its features so that potential Tenants have an ideal first impression when looking for their new home. A walk-through video will also be prepared to allow potential tenants to view the property virtually. 

The internet is the primary method that Tenants use to search for their new home. Elem Homes advertises on social media and through leading property portals such as Rightmove, Zoopla and Openrent. This ensures your property receives maximum exposure. 

We have a huge database of pre-qualified applicants actively seeking their new home. They are contacted regularly with details of new properties that match their criteria. This database is constantly updated ensuring it remains current with active Tenants looking for a property. 

We carry out accompanied viewings on properties 6 days a week and are available to show properties until 7pm. By making viewings available until this late into the evening, we allow even the busiest of applicants the chance to view your property. We offer them extra flexibility to work around their job or family commitments and ensure your property is available. 

We do our upmost best on the due diligence of referencing a potential Tenant by contacting previous Landlords and current employers to confirm that the information the Tenant has provided is correct and accurate. In addition to this we have a great system in place to enable us to carry out thorough ID, credit and electoral role checks, which help us to identify the Tenant has the right to rent, they are who they say they are and whether they have the correct profile for your property. 

So, you will have peace of mind when agreeing a tenancy, knowing that successful references have been received for each of your prospective Tenants.

With Elem Homes you remain in complete control of the application and referencing process as we liaise with you both prior and following referencing to ensure you are happy that we have the right Tenants for your property.

Our Tenancy Agreements are constantly updated, extremely thorough and comprehensive with each agreement tailored to an individual Landlord’s requirements. This way we ensure that you and your rights are covered.

Tenants are provided with their own move-in pack that contains all documents regarding the property and as per legal and selective licence requirements.

All these are legal requirements to let a property and Elem Homes will ensure that these have been arranged and in place before the tenancy starts.

We will carry out a pre-move-in visit to ensure the property is all ready and compliant for the Tenants.

Elem Homes will arrange a time and date for the Tenant to move in, meeting the Tenants at the property for a walkthrough guide and test all smoke alarms and carbon monoxide alarms. 

A comprehensive property inventory and schedule of condition is prepared before your tenant moves in, providing a detailed record of the property’s condition at the start of the tenancy. This gives you clear, impartial evidence to support any deposit claim should damage or deterioration occur during the tenancy.

We will collect all rental payments on your behalf and chase any late payments immediately via either phone calls, texts, emails and post.

All payments that are made and received for the property are promptly transferred to you. You can download your rental statements at any time by logging in to your very own Landlord portal. 

At Elem Homes we understand what Tenants want. We can help guide you on the refurbishment for your property to get the best possible rent and to keep empty periods to a minimum.

You will have access to your very own Landlord portal, to help keep track of your payments of rent and costs to you.

We work with suppliers to help both you and the Tenant meet your legal and contractual obligations with the transfer of council tax, water rates, gas and electricity accounts at the beginning and end of the tenancy.

A property inspection will be carried out within the first three months of a new tenant moving into the property. This provides an opportunity to check the condition of the property, identify any maintenance issues and ensure the tenancy is progressing as expected.

Further routine inspections will be required throughout the tenancy, with a minimum of one inspection per year and any additional inspections can be arranged as required. Please see our Fees section for inspection charges.

Tenants can report maintenance issues around the clock, all year round, using a convenient online portal. Repairs are undertaken on your behalf, using qualified, checked and insured contractors within our in-house maintenance team.  You can also take advantage of our Project Management service that we offer, please speak to us for more details on this.

Our Fully Managed service is a comprehensive letting and management service for Landlords requiring help with administration and guidance on meeting the day-to-day legal, safety and maintenance requirements associated with letting a property. You will enjoy Peace of Mind, knowing that your property has been safely let and managed from the moment it reaches the market until any claim against the Tenant for damages at the end of the tenancy is dealt with.

Because we at Elem Homes are creative property investors ourselves, we are able to discuss with you clever ways in which you can achieve the best income from your property. We also offer a separate service to add properties to your current portfolio. Within the Fully Managed service you will be able to tap into our knowledge for free.

Where a tenant has breached the terms of their tenancy, we can prepare and serve a Section 8 notice on your behalf. The notice is completed accurately and served correctly in accordance with the relevant legal requirements, providing the appropriate foundation for possession proceedings where necessary.